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Help with HDRit
Find simple answers about accounts, bracketed photos, pricing, privacy, and connected services.

Help
Common questions
6 answers shown
How do I create an HDRit account?
Use the account link to continue to HDRit. If the app is not ready, you will see a status page and nothing will start.
Check account accessWhat photos can I add?
HDRit is designed for bracketed JPEG photos from one property. Your account will show the current photo requirements when public processing opens.
Read the bracketing guideWhere are my photos kept?
When you’re signed in, this page hands selected JPEGs directly to the HDRit app. The public website keeps no copy; your account shows the app’s photo privacy information.
Read the privacy noticeHow do CAD credits work?
The free trial gives you 50 credits with no card. They expire after 30 days and are offered once per verified person. After that, credits cost $0.50 CAD each. One standard HDR photo uses one credit.
Compare credit optionsWhat does this website collect?
The website keeps no copy of photo files. It hands selected JPEGs to the HDRit app only after you are signed in, and accepts contact details only when the protected contact form is ready and you choose to send them.
Read the privacy noticeWhich service connections are ready?
The integrations page checks Dropbox, Google Drive, and Stripe. Each connection stays closed unless HDRit confirms it is ready.
Check service status03 / Direct line
Contact HDRit
The contact form stays closed until its security and delivery checks are ready.