Support
Support for the workflow you are evaluating
Find answers about the planned editing workflow, product connection, pricing, and website data boundary.
Current answers
Frequently asked questions
6 answers shown
How are exposure brackets intended to begin a shoot?
The planned intake starts with a listing and groups its exposure sets before editing. The product connection is still pending.
Review the planned workflowWhat is included in First Listing pricing?
Planned launch pricing is USD $0 one time for up to 40 photos. The product is not yet purchasable.
Review planned pricingCan I purchase a plan on this website?
No. Pricing actions check the partner-product connection and show a clear pending state when checkout is not connected.
See product connection statusHow will import and delivery integrations be set up?
Future setup will happen through the partner product. The partner product and provider may both need to approve the connection; this website does not ask for provider access.
Read the website security boundaryDoes this public website receive my photos?
No. The website currently has no photo upload route and does not receive or store customer photo files.
Read the privacy boundaryHow can I contact the HDRit team?
A working lead contact path is pending a later website phase. No response-time commitment is offered yet.
Review current support optionsContact HDRit
Contact delivery is enabled only when every required security, short-lived processing, rate metadata, and delivery connection is available. No response-time commitment is offered.