Support

Help with HDRit

Find simple answers about accounts, bracketed photos, pricing, privacy, and connected services.

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Help

Common questions

How do I create an HDRit account?

Use the account link to continue to HDRit. If the app is not ready, you will see a status page and nothing will start.

Check account access
What photos can I add?

HDRit is designed for bracketed JPEG photos from one property. Your account will show the current photo requirements when public processing opens.

Read the bracketing guide
Where are my photos kept?

When you’re signed in, this page hands selected JPEGs directly to the HDRit app. The public website keeps no copy; your account shows the app’s photo privacy information.

Read the privacy notice
How do CAD credits work?

The free trial gives you 50 credits with no card. They expire after 30 days and are offered once per verified person. After that, credits cost $0.50 CAD each. One standard HDR photo uses one credit.

Compare credit options
What does this website collect?

The website keeps no copy of photo files. It hands selected JPEGs to the HDRit app only after you are signed in, and accepts contact details only when the protected contact form is ready and you choose to send them.

Read the privacy notice
Which service connections are ready?

The integrations page checks Dropbox, Google Drive, and Stripe. Each connection stays closed unless HDRit confirms it is ready.

Check service status

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Contact HDRit

The contact form stays closed until its security and delivery checks are ready.

Contact delivery is not available right now.

Review support or return to the home page.